Shipping policy

Please Note: You must be 21 or older to purchase products on this Backroads Liquor.

Please Note: We do not ship to PO Boxes.

Please Note: Orders received before 2pm (EST) will ship same day, otherwise products will ship the following day.

Please Note: We ship weekdays, Monday-Friday. We do not ship on Saturday or Sunday or on any Shipping Carrier Holidays.

Please Note: Tracking numbers are not active until the shipping provider scans the package. This may be as late as 6 PM (EST).

Wrong shipping address: Clients need to contact customer support to change/update the shipping address before the package is shipped. Once the order has shipped this change/update may have a cost (determined by the carrier or shipper).

ORDER CANCELLATION: We are always striving to deliver the best customer service experience possible. As a result, we strive to expedite orders as quickly as we can, so once an order is placed and paid for, a change or cancellation is unfortunately not possible. We recommend being positive before hitting the order button.

Returns by Consumers to Retailers: No returns are allowed unless the beverages are spoiled, deteriorated, contaminated, or otherwise unfit for human consumption and with prior authorization from the retailer. This approval is made on the condition that there will be a refund for the unsatisfactory merchandise. It is necessary for a consumer to bring/send back a partially emptied bottle or a bottle which clearly shows deterioration of the product, such as sediment, to qualify for the refund. Any return request needs to be placed within 7 days after delivery.. A consumer cannot overbuy for a party and then return any of the unused alcoholic beverages. Neither can the recipient of a gift exchange it for other merchandise or be given a credit. Sales to consumers are final except as previously set forth. The Department and federal law agree in this respect.

We do not ship to the following States: Montana, Wyoming, Utah, South Dakota, Minnesota, Iowa, Arkansas, Louisiana, Mississippi, and Alabama.

Thank you for shopping with us.